02. terms and conditions

Acceptance of Terms

By placing an order, you agree to the terms and conditions outlined herein.

Order Processing

Orders are processed within 24-48 hours after receipt of payment.

Shipping and Delivery

Delivery times are estimates and may vary due to unforeseen circumstances. We are not responsible for delays caused by the shipping carrier or other factors beyond our control.

Shipping Charges

Shipping charges are calculated based on the volumetric weight and destination of the order. Free shipping may be available on orders exceeding 1000 INR.

International Shipping

International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Order Cancellation

Orders can be canceled within 30 minutes of placing the order. No refund wil be provided under any circumstances. After this period, cancellations may not be possible as the order may already be processed.

Returns and Refunds of Damaged Products

Products can be returned within 24 hours of delivery only under the reason of product damage (Product unpacking video should be sent as proof). Returned products must be in their original packaging and unused. Refunds will be processed within 7 business days after receiving the returned product.

Payment Terms

All payments must be made in full before the order is processed and shipped.

Privacy Policy

Your personal information will be used solely for the purpose of fulfilling your order and will not be shared with third parties except as necessary for order processing and delivery.

Limitation of Liability

Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

Contact Information

If you have any questions or concerns regarding your order or these terms and conditions, please contact us at 8281772019 or contact@halohub.online.